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Our company maintains two core service packages

1. Semi-Independent Living for indigenous young persons, asylum seekers and mother and babies:

For young people we closely follow and support them to work towards achieving the five objectives of

Every Child Matters;

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  • Be Healthy

  • Staying Safe

  • Enjoy and Achieve

  • Make a positive contribution

  • Achieve economic wellbeing

 

Our semi-independent support package is designed to work closely with the client in various areas of development as they seek to become independent. Below are some of the main areas our staff members engage the young persons on;

 

  • Support with daily hygiene routines

  • Support with food preparation

  • Support with maintaining a clean and safe living environment

  • Support with food & grocery shopping and budgeting skills

  • Support with attending leisure & health activities

  • Support with accessing education, training or employment, JSA and Income Support

  • Support with family contact

  • Religious & cultural needs & preferences

  • Support with reducing substance & alcohol abuse

  • Safety & self-harm reduction + safeguarding

  • Daily reflective support on conduct & behaviour

  • Managing Incidents

  • Support with socialising and community integration

  • Support with attending appointments

  • Support with independent skill development

  • Support with child exploitation and county lines

  • To support the service user to sustain independent accommodation and access support for tenancy sustainment

  • To increase a young person’s self-esteem and confidence in order to reach their full potential.

 

These provisions are set up within a small group living environment that provides a homely setting. The small groups allow the service users to receive targeted support and close supervision, eliminating the issues of lack of engagement whilst ensuring the client does not feel overwhelmed or crowded. Down time/self-time is encouraged. All clients benefit from their own bedrooms and our packages are suitable for those whom require well-structured living options with strict boundaries.

2. 18+ After Care Service:

This service provides the young person with an ideal environment to start off with independent living. Individual rooms are provided for the clients with shared use of the common areas. Tenants are encouraged to work in harmony to maintain a clean and stable placement and are closely monitored.

 

Delivery of Service:

We have built a great reputation for providing support services to looked-after children and young adults leaving care. We offer our clients an opportunity to feedback on the service they receive. We also work closely with the allocated Social Workers and Personal Assistants of the clients and feedback to them regularly by way of Monthly Reports and Frameworks designed to assess areas of strength and weaknesses.

We provide services to:

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The clients we accommodate and support have varying needs which include:

  • Challenging Behaviour

  • Moderate Learning Disabilities

  • Sexually Harmful Behaviour

  • Self-harm

  • Suicidal tendencies

 

Our Quality Assurance System:

Leaf Community Team have put into place systems to help set and achieve goals and targets, monitor, assess and review performance, and act on findings to continually improve business quality and performance in the best interest of its service users.

 

The company ensures that staff supervision and appraisals are carried out in line with national regulations and training targets are achieved and monitored for all staff.

 

Complaints procedures are in place to ensure continued quality management. All complaints are logged and actioned and the information shared with staff, and where applicable our customers.

 

To maintain the quality of service, the company will send out regular quality surveys to its service users and to relevant local authorities to help measure the quality of the service we provide.

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